Contact:
Kevin Gilhooly
A social impact tech4good company who believe in introducing everyone to the digital world – going online, accessing services, products, and advice – one click at a time we intend to disrupt the welfare sector for the good of those most in need.
As a social impact #tech4good / welfare-tech company, our vision is for everyone to access the welfare services and support they need to live their lives to the full. As you know, we currently offer a one-stop-shop with the aim of ending welfare hardship for everyone, whether that is digital or financial poverty or other themes. What we do has never been more needed as we struggle to escape the cost-of-living crisis and economic uncertainty.
Later this year we will further build out and develop a transformational and unique centralised platform that aims to help everyone wherever and however they need support. This could be any ‘theme’ in welfare or citizen and customer services: whether digital inclusion, digital skills for work, financial inclusion, energy and debt advice, welfare and benefits support, mental health, drug abuse and many more topics. If it is a community-based service, we are interested in disrupting how things are done currently, for higher impact.
It is an ambitious plan to join the entire sector of delivery partners together for sure, in terms of how programmes are run (being slightly agnostic to the what) to allow a single front door and seamless end-to-end customer journey for users. Someone liked it to the NHS 111 service, with We Are Digital (WAD) wanting to build the “222” for welfare essentially, which is a good analogy. A “new operating system and infrastructure” for the sector. Given there are so many brilliant providers out there already, we don’t need to add to that list (for end delivery). Instead, we want to join them together: that’s where we think the pain is and that’s where we think the biggest solution could lie. We say here at WAD: we want to build a better airport; we don’t want to fly the planes.
They have just been awarded the accolade of a Sunday Times Top Hundred Fastest Growing Companies for 2023.
We asked: What do you bring to Social Housing and the customer, the tenant?
They said: A range of services delivered covering digital and financial inclusion to improve life skills and counteract the challenges of the cost of living including providing devices for learning and free SIM cards with data.Like to learn new skills for a new job or career change then at WAD we can provide routes into training and work via fully funded and supported programmes with the Dept for Education and a number of local authorities. Finally, centralised platform that aims to help everyone wherever and however they need support. This could be any ‘theme’ in welfare or citizen and customer services: whether digital inclusion, digital skills for work, financial inclusion, energy and debt advice, welfare and benefits support, mental health, drug abuse and many more topics.