

We build disruptive SaaS products to solve challenges shared by councils and housing associations all over the UK.
See our case study here

Contact:
david.eaton@madetech.com
We have three products:
1. Repairs; We’ve designed the most accessible online housing repairs reporting tool for residents of social housing that connects directly to scheduling tools, housing management systems or housing/ repairs teams. As well as being responsive, and using the Government Design System, the software is login-free meaning it’s easier than ever for residents to report repairs.
With the software, residents will be less likely to call and email, giving your housing repairs team more time to focus on priority/ emergency cases and support vulnerable tenants.
2. Voids; Our Voids prioritisation software helps councils and housing associations sort their voids to focus on the properties that could be completed fastest. Our algorithm cuts down relet times by an average of 20% and can even reprioritise voids based on immediate needs to match specific demands (such as number of bedrooms, wheelchair accessibility and suitability for pets)
3. Evidence; Evidence is a tool used to automatically request, verify and nudge residents for specific documents tied to various application types. It can verify ID and eligibility (such as addresses, bank statements and recipes) and can be set up and used across a number of different use cases.
We asked: What do you bring to Social Housing and the customer, the tenant?
They said:
Software in local government is broken. Exorbitant contracts. Bloated products. Failed needs. There’s a better way. We build disruptive SaaS products to solve challenges shared by councils and housing associations all over the UK. Products which meet real needs, right now.
We want to free every organisation from the burden of “software solutions” which are not fit for purpose. We believe we can and should do better for these organisations and the people they serve.