See our case study here:
Contact:
Alex Abbey
Meritec provides digital transformation projects through a blend of technology and consultancy in combination with our low-code digital platform and development tools, as well as housing specific digital solutions.
Meritec is an established digital transformation partner and low-code provider based in Yorkshire, we have delivered major change’s to many public sector bodies of varying size and profile since the company was formed in 1996, originally as a systems integrator. We provide a range of specialist business and support services to deliver performance improvement across Housing and Local Government using our low-code platform and our team of account mangers, configurators and developers. We pride ourselves on building strong relationships with our customers in the SaaS sector, and customers have been quoted as saying “nothing is too much to ask from the Meritec team.”
Our digital platform ‘Enterprise Service Builder’ (ESB) is seen as an essential middleware solution by many that helps services to connect multiple data sources, and deliver effective digital services across various business areas.
The platform incorporates My Accounts and web/app Portals, CRM, Web Forms, customisable workflows through low-code development, dashboards, mobile worker apps and more. We help customers to enhance their customer experience, improve internal efficiency, staff experience and become masters of their own destiny through training and up-skilling teams on low-code development training. Our customers can be self-sustaining, rather than need to constantly rely on their software provider to make simple changes or entire new workflows to meet changing business needs.
We asked: What do you bring to Social Housing and the customer, the tenant?
They said: Increased digital customer engagement, reduction in errors, better understanding of customer needs, the tenant gets a better experience engaging with the landlord.