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Contact:

Lee Hawkes

Housing Sector Lead

• LinkedIn

FLS – FAST LEAN SMART is Europe’s technology leader for real-time scheduling, dynamic route optimisation, mobile, and integrated workflow management.

FLS – FAST LEAN SMART develops award-winning dynamic scheduling, route optimisation and mobile job management solutions that enable digital transformation to achieve all-new levels of productivity and customer engagement. Customers range from 50 to 1000s of operatives, scheduling for maintenance, repairs, inspections, voids, housing officers and more.

FLS VISITOUR produces the most accurate planning of appointments and routes that use actual traffic-based driving speeds for every road segment. With our real-time appointment scheduling and dynamic in-day re-optimisation, FLS VISITOUR can save your field service 30-50% of driving time which translates into more jobs achieved, more time with customers, and reduced fuel use and CO2.

Skills and materials rules maximise sooner attendance, first-time fix rates, and customer experience is optimised with support for 24×7 self-service, automated messaging, and live ETA. The solution minimises no-access rates and is operative-friendly thanks to intelligent real-time optimisation, including same day and rapid response.

FLS are specialists in field service management software, with locations throughout Europe including primary offices throughout Germany and the UK. FLS and the Solvares Group are Europe’s leading developer for AI-powered field scheduling and mobile workforce solutions.

FLS, as well as our customers, are award winning. Recent highlights include Technology Partner of the Year at the Northern Housing Awards 2023, and winning Technology Innovation of the Year at the European Field Service Awards 2022, alongside customer Amey Secure Infrastructure which won Pioneers of the Year.