OptusApp is the UK’s most innovative and powerful tenant self-serve solution — it fully integrates with any HMS/CRM (system agnostic) and has a simple SaaS commercial model.



Contact:

Gerry Kelly

gerry@optusapp.com

OptusApp is a specialist in the Social Housing sector, and we are proud to call ourselves a disrupter. Self-serve is a massive productivity driver in any sector, and reducing phone calls (at £7 per call) is a massive efficiency driver across social housing. 

OptusApp was established in 2020 to bring leading edge self-serve solutions to landlords and their customers. Report repairs, dynamically assign repair visits, view rent history and pay rent, 2-way messaging, nuisance noise and ASB reporting, TSM surveys and accessing personal documentation — these are all standard features in the OptusApp.

Landlords don’t need to change any of their existing suppliers or systems. OptusApp will integrate.

Because OptusAp is a simple SaaS commercial model there are no development fees, and no Support/Maintenance fees. You simply pay per tenant using the app.

OptusApp has already integrated with multiple HMS, payment gateways, CRM systems and dynamic scheduling systems. References and case studies can be provided from existing UK social housing landlords — from the very large to the very small.

Our mottos is “Convenience for Tenants & Efficiency for Landlords”. OptusApp is a genuine cloud native solution with high security and proven scalability. Customers will know when you are giving them the power to communicate conveniently, and a traditional tenants portal simply isn’t good enough any more. Drive you self-serve levels to 75% with OptusApp.

We asked: What do you bring to Social Housing and the customer, the tenant?

They said: Convenience and Power. Tenants don’t care what HMS their landlord is using — but they do care how there problems are reported and resolved. Customers know what a genuine native app looks & feels like — fingerprint and Face ID login, push notifications, geo-tagging and lots more. It’s all in OptusApp.